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Privacy Policy

Last updated: March 2025

At Rooottz, we take your privacy seriously. This Privacy Policy outlines what data we collect, how we use it, and how we protect your information.

 

1. Personal Data We Collect

  • When you use our website or contact us, we may collect your name, email address, message content, and IP address.
  • This data is collected through forms on our website for the purpose of communication and service delivery.

 

2. Analytics and Tracking

  • We use Google Analytics and Hotjar to better understand how visitors interact with our website.
  • This helps us improve our user experience, but no personally identifiable information is used for tracking purposes.

 

3. Data Sharing

  • We do not sell or share your personal data with third parties, except when required by law or for accounting purposes.
  • Our email communication and orders are handled in-house and not via external marketing platforms.

 

4. Data Retention

  • Order- and transaction-related data is stored for a minimum of 7 years to comply with Dutch tax regulations.
  • Other personal data (e.g. contact form messages) is stored for up to 1 year.

 

5. Access and Removal

  • You have the right to request access to your personal data, or request that we update or delete it.
  • To do so, please contact us at info@rooottz.com.

 

6. Cookies

  • We use functional and analytical cookies to enhance your experience on our website.
  • By continuing to use the site, you consent to the use of cookies in accordance with EU and Dutch regulations.

 

7. Governing Law

  • This Privacy Policy is governed by the laws of The Netherlands.
  • Any disputes will be handled by the courts of Amsterdam.

 

8. Contact Information

If you have any questions about this policy or how your data is handled, please contact us at info@rooottz.com.